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Localized reading guide

contact-center/webPurpose, usage and source

Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.

Source retrieved:

Source repository
anthropics/knowledge-work-plugins
SKILL.md
partner-built/zoom-plugin/skills/contact-center/web/SKILL.md
Repository stars
34,049
Repository updated
2026-10-30
Categories
Integrations
Last collected

License: License file needs review

Workflow excerpts are reading aids, not executable instructions from Codez. No third-party Skill was run to produce this page.

The purpose and workflow passages below are upstream material, organized and translated for reading. They are distinct from the separately labeled Codez editorial analysis.

What this Skill does

Zoom Contact Center SDK for Web. Use for web chat/video/campaign embeds, engagement event handling, app-context integrations, and Smart Embed postMessage workflows.

How the upstream workflow works

Integration Modes

Contact Center App in Zoom client: Zoom Apps SDK engagement APIs/events.

Upstream passage · L27 ↗

Chaining

For in-client app APIs and auth flows: ../../zoom-apps-sdk/SKILL.md For identity and OAuth: ../../oauth/SKILL.md

Upstream passage · L46 ↗

Operations

RUNBOOK.md - 5-minute preflight and debugging checklist.

Upstream passage · L52 ↗

Requirements and setup

No short requirements passage was selected from this file. This does not mean the Skill has no dependencies. Check the repository setup instructions and referenced files.

Limits and quality checks

Hard Guardrails

For campaign SDK, gate calls behind zoomCampaignSdk:ready. Persist state by engagementId.

Upstream passage · L39 ↗

Start with a safe trial

  1. Check the supported host and the repository installation instructions. Keep the Skill directory and its referenced scripts, assets and documentation together; SKILL.md alone may omit dependencies.
  2. Give the agent your real input, desired output and acceptance criteria. Invocation syntax and available tools depend on the host; this site does not assume a universal install command.
  3. Try the source workflow in a disposable project or on a copy. Review operations that change files, remote services or billable resources before allowing them.
  4. Validate the output against the source quality checks and your own requirements. A successful trigger or a high repository Star count does not establish a correct result.

Skill format and directory specification ↗

Read further in the source

Translation and scope

This reading guide selects passages from the pinned upstream SKILL.md. Translation is assisted. It is not a complete manual or a claim of tested compatibility. Read the original and its referenced files before use.

This introduction refers to the pinned version below; current repository activity and collection time are shown separately.

Source retrieved
Source commit
2574e29377c7173d0cecffef29a6ecbd7f8ccb5d
Source SHA-256
8d8a3fa2638a1beb2e5d8bc96dbc7df563949caf83109703d208534048b6e310
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